Frequently Asked Questions
What is Package Receiving Service?
By signing up for this service, The UPS Store will
safely sign for and hold your packages and Messenger
drop-offs for you. You will be notified every time a
package or drop off is received for you via email. You
can then pick up the package at your convenience.
What are the advantages of this service ?
The main advantage is that you no longer need to
re-arrange your schedule to be home for a package
delivery, particularly when delivery windows cover a
number of hours. Another advantage is not having to
deal with missed delivery attempts and the
disappointment of finding another Yellow "Delivery
Missed" stickie on your door.
What types of packages does The UPS Store – Jamaica
Center accept?
We can receive packages up to 75 lbs. in weight
We can accept packages delivered by common carriers
such as UPS, FedEx, DHL, Airborne as well as Messenger
drop-offs and private deliveries (dry-cleaners,
flowers, etc.) This service does not include
deliveries of the US Postal Service (Mail). Rental of
a mailbox and completion of a Mailbox Service
Agreement is required for US Mail receipt.
How does it work?
As soon as you sign up for this service, we will
provide you, in person, e-mail or fax, with detailed
instructions as to how packages need to be addressed.
Example:
Ship to: Billary Clinton, Suite 701
153-01 Jamaica Avenue
Jamaica Queens, NY 11432
What happens if a package gets lost or damaged?
All claims for loss or damage prior to the
receipt at The UPS Store must be addressed to the
sender or to the carrier involved in the transport.
The UPS Store does not accept responsibility for
damages to packages received as The UPS Store does not
evaluate the condition of the packages at the time of
delivery. Only packages that represent an obvious
safety hazard will be refused delivery (i.e. leaking
fluids or other substances, jagged edges, etc.)
All packages received are insured by The UPS Store
against loss for up to $10,000 per package
What are the fees for this service?
